Fonality PBXtra Standard Edition

Every business needs an affordable communications solution that provides a competitive edge. Fonality PBXtra offers unparalleled reliability and productivity gains in a cost-effective enterprise-class phone system designed to grow with your business. On top of that, PBXtra is simple to use and easy to manage. Take advantage of PBXtra and start enhancing the way you do business today.

 

VoIP Ready – Unlimited

Fonality’s PBXtra comes VoIP ready — with a couple of clicks of the mouse you can connect PBXtra to an unlimited number of VoIP Providers (SIP or IAX). If you’re not yet ready to take the VoIP plunge, no problem! With PBXtra, you can keep regular calls going out over POTS / PSTN and and only use VoIP for your your inter-office, intra-office, and international calls. You can save thousands in phone bills with VoIP.

Switching to VoIP brings other PBXtra benefits, such as changing outbound caller-ID on a per extension basis, having more inbound than outbound lines (or vice-versa), ordering virtual numbers from other area-codes, and more!

 

Auto-Attendant (IVR)

PBXtra’s most powerful feature is its Auto-Attendant. This feature lets callers “Press 1 for Support” or “Press 2 for Sales.” PBXtra’s Auto-Attendant is as easy to use as it is powerful. With simple clicks of the mouse you can manage call flow, build scheduled responses, forward calls off-site, and more.

 

Unlimited Extensions

Create unlimited extensions with just a few clicks of the mouse! Each extension can be customized differently with dozens of options such as:

  • Personal inbound number (DID)
  • Outbound Caller-ID
  • Privacy settings
  • Spell-by-name directory
  • Voicemail settings
  • Much more!

 

Voicemail:  600 Hours

Fonality PBXtra comes with over 600 hours of voicemail storage, and 4 easy ways to retrieve messages:

  • One-touch from your office phone.
  • Dial in remotely from any phone.
  • Attached to your email as .wav files.
  • Listen via our web control panel.

 

Voicemail-to-Email

Receive your voicemails as emails!  PBXtra comes preconfigured to send each employee an email notifying them of new voicemail messages. Or, users can customize their extension to attach the actual voicemail (as a .wav) to the email. No POP3, SMTP, IMAP, or Exchange configuration required!

 

Music On Hold               

Music On Hold (MOH) is as simple as uploading MP3 files using the web-based administration panel.  PBXtra Standard Edition comes with 2 playlists, giving you the ability to play different audio tracks for calls coming into different departments or queues.

 

Analog and IP Phones

Fonality’s PBXtra is the most flexible phone system on the market today, supporting all analog phones and numerous IP phones such as Aastra, Polycom, and Cisco.

 

PBXtra supports MWI (message waiting indicator) on all IP Phones and utilizes stutter-tone on analog phones to indicate voicemail waiting. Analog phones support multiple call appearances via call-waiting flash-hook.

 

FAX Support

PBXtra now supports faxing! Have a fax machine or fax server and want to send and receive faxes through PBXtra? No problem! Whether you have a dedicated analog line for your faxes or a PRI, simply connect your fax server or machine to PBXtra, and use PBXtra’s web-based Control Panel to assign a phone number to it in just a few clicks.  Proper expansion boards and timing line required for faxing.

 

Ring All (Blast Group)

Each PBXtra system comes with a free Blast Group. A Blast Group takes one inbound call and rings all phones. The first to pick up gets the call. Of course you get to choose which phones go into the Blast Group, and which get to enjoy peace and quiet!

 

Call Forwarding

Users can use their personal Web Control Panel to enable call forwarding to an internal extension or external number.

 

Name Directory

Fonality PBXtra comes preconfigured with a professional "spell-by-last-name" directory. Callers are simply prompted to "spell the first three letters of the party’s first or last name" and then automatically connected to the requested extension. Don’t want to be in the Name Directory? No problem. The PBXtra administrator can easily exclude specific extensions.

 

DID’s

Have more employees than you do phone numbers? With one click of the mouse, you can assign an inbound phone number to an employee. DIDs have never been so easy!

 

PSTN Back-Up

PBXtra allows VoIP-users a PSTN back-up in case of Internet service interruption. Virtual PBX products offer no PSTN back-up, and no 100% guaranteed up-time — if your internet service goes down, your business telephone line goes down with it. Fonality PBXtra covers all of your bases!

 

Your PSTN-Fallback is automatic. PBXtra detects poor (or zero) Internet quality and immediately steps your system into PSTN mode. Seamless — just the way you need it to be!

 

Note: PBXtra also runs in PSTN-only mode if desired. This means that you can use PBXtra without any external VoIP.

 

Telecommuters

Telecommuting is the wave of the future — proven to increase employee satisfaction and enhance their effectiveness. You’ll be glad to know that Fonality’s PBXtra was built with telecommuting in mind. In fact, our telecommuting technology is so effective that its patented!

Employees can travel outside the office or between offices with an IP phone (or softphone) and keep their same extension numbers. Never again will you have to leave the message, “I am out of the office today.” Answer your extension from home, the hotel, or even your cell phone as if you’re still glued to your cubicle!

 

FONcall®

FONcall® is a plug-in for the Firefox web browser that turns any phone number on any web site into a click-to-call link. Click the link and your phone will automatically dial — it’s that simple. FONcall will even take your Aastra and Polycom off-hook so the whole experience is hands-free. Use FONcall with CRM software for instant productivity gains.

 

Scheduler

Want to play different messages to callers at different times of the day? Or perhaps you want an entirely different Call Menu on weekends and holidays, with different options for your callers to choose from. Use PBXtra’s intuitive Scheduler to create and apply schedules that will make your phone system work for you — even when you have gone home for the day!

 

Night Mode

Have a small office that opens when your first employee arrives and closes when your last employee leaves? Night mode is a feature for companies that want to “turn on” their phone system in the morning and put it to night mode at the end of the day with a few key presses.

 

BLF – Busy Lamp Field

Want to glance quickly at your phone and view the status of employees’ extensions? PBXtra now has BLF for Aastra phones. From the company directory in the User Control Panel, you can now set and sort the employees that you would like to appear on your BLF buttons.

 

Branch Office Support

Purchase a low cost PBXtra server for each office, and with a few clicks in the control panel, link your servers to take advantage of the following features:

  • Free office-to-office calling via VoIP
  • Call forwarding to any extension in your linked PBXtra server network.

 

Web Control Panel

Our award-winning web interface comes in two flavors:

  • An admin panel for administrators, giving them the ability to manage all aspects of PBXtra remotely.
  • A user panel for individual users, allowing them to manage their personal configurations (such as listen to voicemail, click to call people back, and much more) from anywhere in the world!

 

Powerful Reporting

From the Fonality PBXtra Web Admin Panel, you can view real-time call logs for all extensions with powerful search and filter parameters.